About Us
Dean Firmin
An experienced IT professional with over 30 years’ experience, Dean has led engagements across diverse sectors covering local and state government, utilities, finance, and the private sector.
Dean's core areas of expertise cover the entire software implementation cycle, including key areas of business and functional requirement gathering, system design and implementation (bespoke and COTS).
Dean understands the complex ecosystem of enterprises and the ways through which people, processes, and technology work together to deliver value to the organisation and its customers. He adopts this holistic approach to develop sustainable solutions that deliver value and organisational agility.
Dean's honest and open approach to communication and adept interpersonal skills allow him to quickly build trust and rapport with stakeholders, excel in understanding complexity from multiple lenses and to convey the need for change to diverse groups in a consistent and meaningful manner. Dean's multidisciplinary knowledge in business and technology provide value across the entire Software implementation steams.
About Us - Dean Firmin - Brisbane Based
Project Management
Business Cases
System Procurement and Evaluation
Enterprise Systems and Business Analysis
Requirements - Business, Functional & Non-Functional
Business Process Modelling & Design
Process Management & Improvement Business,
Project and Vendor Engagement
SDLC Methodologies
System Design and Implementation